State Farm® Insurance Agent Mark Rich

"Jennifer was really friendly and helpful. She helped processed my insurance in a quick and timely matter! Mahalo again!"

"Just tried calling for basic information and Jennifer had the worst attitude ever. I don’t know what kind of training these CUSTOMER SERVICE representatives receive but it’s clear they hire anyone."

"Easy to work with and very professional."

"This team is the best to work with on Maui. Thank you!"

"Highly recommend State Farm! They are quick to provide proof of insurance to the dealership when I purchase a new vehicle. My family and I got into an accident a couple years ago and they were quick to cover costs and even paid for my car seats. They also provide an Uber credit if your car is ever in need of a tow. I have all my vehicles covered under State Farm and continue to do so. I would insure my home with State Farm too if they provided that service! I can’t recommend State Farm enough."

"Jennifer was quick, professional and very helpful. Mahalo!"

"Aloha,
Celia Shibata provided excellent customer service by researching my account history and emailing a very detailed explanation of the various amounts due and balances. She is the main reason that we continue to get insurance from State Farm.

Mahalo,
Dean M. and Jill Anne S. Ono"

"Great prices and Awesome Customer service 👏 👍🏻 👌"

"Great people and good service"

"Excellent customer service. Celia is wonderful to work with."

"First time dealing with Mark and his team, yet I would definitely recommend these awesome guys… very friendly, fast, efficient, just a pleasure to deal with. Big Mahalo! Hope they are there for me, should I ever need them for a claim😉😉😉"

"I've been looking around for new insurance and started a quote on the State Farm site. It was easy and seamless. After saving the quote to talk to my husband about it, I received a timely call from Amber and we were able to get insurance right away and cheaper than our previous company! Thank you God and State Farm for such a smooth transition!"

"Been with State Farm well over 20 years.
Their response time and professionalism is excellent.
The credit goes to this particular office.
Also Jennifer who has been a big help.
Rocky"

"Amber was awesome helping me out!! Great service and friendly! Mahalo again to Amber!"

"The whole team at State Farm in Kahului is amazing. They were very helpful as I relocated here from another state, keeping in constant communication with myself, the mortgage agent and my State Farm agent from where I was moving from. They also helped to get me great rates on home and auto by bundling and keeping high amounts of coverage on all of my property. Everyone is very friendly and easy to communicate with at Mark's office. I highly recommend this team!"

"The staff is so wonderful and knowledge! I would recommend this office to anyone wanting great insurance advice."

"Amber at State Farm was not only super patient and kind but she went above and beyond to help me with a complex problem. It was so nice to have such a positive interaction on a Friday afternoon. I will be reaching out to her again soon to switch my daughters car insurance policy over to State Farm as well! Mahalo Amber!"

"The customer service at this State farm insurance office has been amazing,
Consistent communication and service."

"These people are the best. I have been with them for so many years now and I will never go to any other agency! I'm so happy with the service and the staff."

"The agents at this branch are absolutely amazing! Doing a wonderful job offering a service to the community in a direct, clear, warm and convenient way, I enjoy my visits! Thank you"

"Amber was great! Saved me a bunch of money ! 100% satisfied!"

"I have been a customer of Mark Rich since the beginning. (around thirteen years . Their team goes above and beyond to help you with all your insurance needs. Such a blessing to know that I can rely on State Farm insurance. Thank you, Destryee"

"Amber was very helpful and informative with policies/discounts that i had no clue existed also she made me feel very comfortable in trying new things like drive safe and save."

"Amber has been very helpful with answering my questions. She even gave me some tech Support!"

"💯"